Find quick answers about shipping, tracking, returns, and your Homevera order.
Shipping takes place within 3–5 business days. If there is a problem with the shipment of your product, we will notify you via the email address you provided when placing your order.
We do not currently offer free shipping. However, free shipping may be introduced in the future. We appreciate your understanding.
Once your order has been shipped, we will add the tracking number to your order and notify you via the email address you provided when placing your order.
For returns or exchanges, please contact us within 14 days of receiving your product. Please include your receipt or a screenshot of your purchase, along with a photo of the product showing that the packaging or tag is still intact.
